Shipping policy

SHIPPING INFORMATION 

Depends on availability, most orders are dispatched within 6 weeks. Special order’s production time varies and will be estimated prior to order confirmation.

Packages will be delivered via UPS, FedEx, DHL, SFExpress and Shop Express, depending on your location. Shipping time is provided by delivery companies. Tracking code will be provided when order is dispatched. If you do not receive tracking notification within 2 days after you received shipment advice, please notify us at here.

WHERE DO WE SHIP?

-          Australia / New Zealand

-          China

-          Europe (UK, Germany, France, Spain, Belgium)

-          U.S.A

-          Japan / Korea

-          Malaysia / Singapore / Taiwan

-          Poland / Dubai

CUSTOM DUTY AND/OR OTHER TAXES

Please note that import of your purchase to your final destination or in-transit is subject to local import regulation and may in particular be subject to customs duties and/or other taxes. For more information, please contact the relevant authorities in the destination country and make sure you comply with import requirements.

HOW DO I TRACK MY ORDER?

A link provided by the delivery companies will be given in the order dispatch notification email which will show your order status. Also, you can login to our website to check your order status and delivery details.

INCORRECT ADDRESSES

Customers are responsible for ensuring they have entered the correct delivery address. Your order will be sent to the exact delivery address stated on your order. We are not responsible for any loss or delay due to incorrect information provided by the customers.

CONTACT INFO

If you have any questions, don’t hesitate to contact us!

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